Co-Worker
Sirius Co-worker
A teammate that runs
Sirius with you.
Tell Co-worker what you want in plain words. It helps you set up and run every Sirius product, tests changes before they go live, and reaches out in Slack or email when something needs your attention.
For customer experience, retention, and operations teams.
One Co-worker for all of Sirius.
Set up and run Customer Support, Retention, and Radar from one place, in plain words.
01Build
Describe it. Co-worker builds it.
Turn everyday instructions into support flows, retention offers, and tracking rules. Co-worker uses your policies and brand voice, then shows you the draft for review.
Offer a two-month pause to longtime subscribers who mention travel.
02Test
Test changes before customers see them.
Co-worker tests updates against realistic conversations, finds gaps, and suggests fixes before you approve a change.
Subscribers who already used a pause get no offer under this rule. Want me to suggest an alternative?
03Improve
Useful insights. Ready-to-review next steps.
Co-worker reviews conversations and Radar market data, then brings relevant findings to your team through Slack or email—with evidence and a suggested next step.
Sirius Co-worker App
Competitor 2 launched a new promotion for new customers yesterday. Some of your subscribers have mentioned it in chat.
Evidence: example conversations attached
Suggested next step: offer a loyalty perk to subscribers who bring it up.
Your Sirius week
From Sirius Co-worker
Shipping questions came up more often. I drafted a new answer for review.
Annual-plan customers are asking about pausing too. Extend the travel pause rule?
Two competitors started holiday promotions. Details in Sirius Radar.
Make changes without engineering tickets.
Review and approve before anything goes live.
Keep changes tested, logged, and reversible.