The Cancel Flow Is a Conversation, Not a Goodbye
The Right Way to Say “Wait”: A Playbook for Cancellation Flows
July 2026
Press and writing
News
Customer Retention vs. Subscription Retention: Why SaaS Teams Need Both
Retention Isn't One Metric — It's Two, and They Measure Different Things
July 2026
Sirius launches AI-powered cancel flow intelligence
The platform helps subscription teams understand customer intent and deliver personalized save offers in real time.
April 2026